Gardeners Wandsworth Accessibility Statement

This accessibility statement explains how Gardeners Wandsworth and associated Wandsworth gardening services work to make our online presence and communications accessible to everyone. We are committed to inclusive access for people with disabilities, and we aim to meet the relevant parts of the WCAG 2.1 AA standard as our baseline. This statement covers our approaches to screen-reader support, keyboard navigation, visual presentation, and alternative formats.

We strive to ensure that garden-focused content from Wandsworth gardeners is perceivable, operable, understandable, and robust. Our efforts include regular audits and improvements so that content is compatible with common assistive technologies such as screen readers and magnifiers. We also consider mobile and desktop experiences, and we publish updates when significant changes affect accessibility.

Our accessibility work focuses on practical support: improving semantic HTML, providing descriptive headings, and using ARIA where appropriate. We emphasise keyboard navigation so people who cannot use a mouse can still access services from Gardeners in Wandsworth. The structure of pages, links, and form controls is designed to be predictable and consistent across Wandsworth garden services content.

We test pages with popular screen readers and assistive tools to verify that content is read in a logical order. Screen-reader support includes meaningful alt text for images, clear labels for form fields, and avoidance of overly complex interactive controls unless necessary. When interactive widgets are used, we add clear aria-labels and roles to improve access for assistive technology users.

Keyboard navigation is a priority: people can tab through menus, skip repetitive content, and operate controls using the keyboard alone. Focus indicators are kept visible to assist users who rely on keyboard focus. We also ensure that interactive components are reachable and operable in a reasonable sequence to reflect typical garden content workflows for Wandsworth gardeners and clients.

We maintain a clear contrast policy to ensure text and important visuals meet WCAG 2.1 AA contrast ratios. Where low contrast or small text is present for design reasons, we provide alternatives or adjust styles to meet readability goals. In addition, we avoid reliance on colour alone to convey meaning and provide supplementary text or icons where helpful.

To help everyone, we provide alternative formats upon request, including text transcripts, clear summaries, and simplified layouts. We accept reasonable accessibility requests for content produced by Wandsworth garden professionals and will work to deliver accessible versions as promptly as possible. Strong communication with requesters ensures we understand specific needs and deliver useful alternatives.

If you encounter an accessibility barrier on our pages or need a document in an alternative format, please let us know via the accessibility contact option on our website or through the main contact method you normally use with our Wandsworth gardening team. We aim to acknowledge requests within five working days and to provide a resolution or a timeline for changes.

We have a continual improvement process: regular reviews, staff awareness training, and updates tied to user testing with people who have lived experience of accessibility needs. Gardeners Wandsworth values inclusivity and welcomes input that helps us make both our online and in-person services more accessible. Below are key accessibility features we prioritise:

Key accessibility features

• Conformance goal: WCAG 2.1 AA adherence across major content.
• Screen-reader compatibility and semantic markup.
• Full keyboard navigation and visible focus states.
• High-contrast text options and non-colour cues for information.
• Alternative formats available on request for documents and images.

We continuously monitor progress and welcome constructive suggestions to improve accessibility for Wandsworth gardeners, clients, and visitors. For accessibility requests or to report an issue, please use the contact method provided on our site or the established channel you use for service enquiries. We will work with you to resolve barriers and enhance the experience for everyone.